For General Public

The Data Privacy Policy for General Public

Privacy notice for prospects, website visitors, event participants, job applicants, vendors, business contacts, franchise enquiries, and general contacts.

Last updated: 1 June 2026

Scope for general public data

This notice applies to people who submit forms, contact the Call Center or centers, attend activities, use the website, apply for jobs, make business enquiries, or request franchise and service information.
The company may receive data directly from you, through online forms, telephone, email, social media, cookies, business partners, or relevant public sources.
Some information may be necessary for callbacks, appointments, course consultation, or fulfilling your requested communication.

General public data we may collect

Contact data, such as name, phone number, email, province, preferred center, occupation, contact channel, and social media account data used to communicate with the company.
Interest and enquiry data, such as preferred course, English goals, budget, available time, promotion interest, and communication history with advisors.
Technical data, such as IP address, cookies, device data, pages visited, campaign source, and analytics data used to improve website performance.

Purposes and lawful basis

Personal data is used to provide services, answer enquiries, process applications, manage payments, deliver support, prepare documents, and operate internal business functions.
Processing is based on appropriate lawful bases, including contract, consent, legitimate interests, legal obligations, and protection from harm where applicable.
Sensitive data and minor-related data are processed only where necessary and under conditions required by law.

Disclosure, transfer, and retention

Data may be shared with affiliates, system providers, payment providers, advisors, business partners, or government agencies where necessary and lawful.
If data is transferred overseas, the company will consider appropriate safeguards under applicable privacy laws.
Data is retained only as long as necessary for service, business, audit, and legal purposes.

Your privacy rights

You may request access, correction, deletion, restriction, objection, portability, or withdrawal of consent as permitted by law.
Some requests may be limited where the company has legal duties, contractual needs, or legitimate reasons to retain or process the data.
The company will review and respond to privacy requests within a reasonable period required by law.

Privacy request or question?

Send your request to Wall Street English Thailand and our team will route it to the responsible department.

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